FAQ

When will my order ship?

We ship orders as soon as possible, typically within 1-2 business days after your purchase. All orders will be shipped via USPS. Please ensure you double check your shipping address before finalizing your order.

PLEASE NOTE: we are not responsible for lost or stolen packages. If for some reason you item has been lost, please contact USPS with your tracking number to open up a case. Please remember that USPS does not have insurance for items that are not shipped with PRIORITY MAIL. We recommend all customers, especially international customers to purchase priority shipping to have access to insurance options through the shipping company. 

Do you ship internationally?
Yes. Please allow 2-6 weeks for your order to arrive, however, be aware it may take longer due to custom processing time. 

UK SHIPPING INFORMATION
UK orders will be shipped through DHL Express. Since we do not collect VAT/duty fees at checkout, these fees will be paid by DHL when your package arrives to the UK. Customers will then be notified by email that their item has arrived, and the VAT/duty fees will need to be paid to DHL for your package to deliver.  

If the VAT/duty fee is not paid, your package will be returned to us. WE WILL NOT ISSUE A REFUND FOR FAILURE TO PAY VAT/DUTY FEES AS WE WILL HAVE TO COVER THOSE COSTS.

Please ensure your contact information is correct when completing your checkout, DHL will rely on this information to contact you when your order arrives at the UK.

When will pre-ordered items ship?
Shipping dates for preorder items will be specified in the description section of each item’s product page. They typically take between 3-6 weeks. However, if delay's occur, announcements will be made via our Instagram or Facebook page. Please make sure to follow those pages for updates. 

Will I receive a tracking number for my order?
All orders will receive an automated confirmation email sent to you after your order has been placed. Once your order is packaged, you will receive a tracking number sent via email.

What payment methods do you use?
All major credit cards, along with PayPal.

What brand of shirts do you use?
Most designs are printed on Bella Canvas, incredibly soft, 4.2 oz., 100% Airlume combed and ring-spun cotton shirts unless noted otherwise. Tie-dye shirts are printed on a mix of Gildan, Anvil, & Comfort Colors brand.